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Education deep dive

What Is a Knowledge Graph?

A plain-English introduction for business operators: what a knowledge graph is, what it does with your documents, and how to keep it healthy — no technical background assumed.

9 units~40 minFor SMB operators

  1. Start Here: What a Knowledge Graph IsA plain-English definition, one concrete example — and a tour of the single screen where all the work happens.4 min
  2. Deciding What Belongs in Your GraphChoose the kinds of things worth tracking for your business, and deliberately leave out the noise.6 min
  3. Adding Your Documents the Right WayWhich upload choices actually change what the system learns from a document — and which just organize your library.4 min
  4. How the Graph Gets Built — and When to RebuildThe graph builds itself from your documents. Learn what that means, and when a full rebuild is the right move.4 min
  5. Finding Your Way Around the GraphThree simple moves — search, expand, trace — take you from a big tangled picture to one specific answer.5 min
  6. Reviewing What the System LearnedConfirm what's right, fix what's wrong, prune what's noise: the habit that makes the graph trustworthy.5 min
  7. Conversations: What Your Team Is AskingThe questions your team actually asks are a signal. Here's where to read it.4 min
  8. Insights: What the System Noticed on Its OwnPatterns, gaps, and contradictions the system flags on its own — waiting for your call.4 min
  9. Keeping It Healthy as You GrowA steady maintenance rhythm, and a deliberate plan for growing the graph as the business grows.4 min
Sources & references